ResultsCX helped a leading footwear manufacturer eliminate order backlogs and save $1.4 million annually by implementing agile, seasonality-based workforce strategies. This dynamic staffing flex-up model accurately forecasted demand, balancing internal resources with external factors. ResultsCX’s approach maintained high customer service standards, controlled costs, and improved employee satisfaction by aligning workforce levels to fluctuating business cycles, enabling the client to efficiently scale operations and meet peak demands without compromise.

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