Case Study

Agent Seating Optimisation within a Lloyds TSB Contact Centre

Agent Seating Optimisation within a Lloyds TSB Contact Centre

Related Product LANNER Lanner Group Limited The Oaks Clews Road Redditch, Worcestershire B98 7ST UK Tel: +44 (0) 1527 403400 Fax: +44 (0) 1527 404452 US: +1 713 532 8008 www.lanner.com info@lanner.com view this case study online at www.lanner.com Case Study Agent Seating Optimisation within a Lloyds TSB Contact Centre “Within Lloyds TSB we have found the tool capable of freeing up staff from the planning of seating arrangements, whilst ma

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