ADIS Insures Support for Growth New visibility with start-to-finish contract management CHALLENGE Over the last three years, ADIS saw a sharp increase in umbrella policy activity. “With such volume increase, it’s no surprise that manual processing of contracts was reaching its limits,” says Hugues Thiry, manager in charge of development tools. “The problems were that, on one hand, we had a real lack of traceability of contract actions, especially when contract processing had the potential to differ from one agent to another. On the other hand, it was difficult to measure the overall policy portfolio, which made piloting our umbrella processes challenging.” The company began looking for a start-to-finish process for contract management. “Our ambition was to clearly envision a proce

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