Iron Mountain LATAM Gives Customers Data Visibility with TIBCO Connected Intelligence A service that sells itself; customer visibility, control, and cost savings CHALLENGE AN INTEGRATED SYSTEM TO ADDRESS CUSTOMER NEEDS Because of rapid data growth in Latin America, customers wanted to know where their data is 24/7. Iron Mountain wanted to meet these demands, but it was dealing with imperfect systems. “Our systems had limited capabilities, and our processes weren’t integrated,” said Carlos Leguizamón, head of development. “We couldn’t scale as we needed to, which made development and delivery times long, and that impacted our ability to help customers meet regulatory requirements.” The company wanted to integrate Business Process Management (BPM) technology to securely automate

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