CUSTOMER CASE STUDY Acting on Risk Appetite and Tolerances Prepared by: Steven Minsky, CEOActing on Risk Appetite and Tolerances CUSTOMER PROFILE A large health plan that provides coverage to more than half its state's population. With membership at more than 500,000, this customer works alongside industry partners like the National Committee for Quality Assurance (NCQA) so it can continue providing affordable plans to its members. It extends it impact through an affiliated nonprofit foundation that supports social welfare and increased access to healthcare services. COMPANY SIZE: 1,000 - 5,000 Employees, $2.9B in Revenue TYPE: Nonprofit INDUSTRY: Insurance BUSINESS CHALLENGE Many organizations identify "cash flow predictability" as a critical strategic goal. In turbulent environments, a s

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