Case Study
Automation boosts productivity for health plan
A large regional health insurer automated UM letters with Cognizant's TriZetto Clinical CareAdvance, reducing steps for clinicians and boosting productivity. This resulted in 9+ hours saved daily, equivalent to the work of an extra full-time employee, and improved job satisfaction by focusing on more complex cases. The automation streamlined workflows, decreased errors, and is expected to reduce administrative costs, benefiting member premiums.