Case Study

Acting fast to fix digital experience issues and help customers secure their perfect seats

Acting fast to fix digital experience issues and help customers secure their perfect seats

781-944-4464 n info@pereion.com n www.pereion.com Picture the scene: tickets for an acclaimed new show just went on sale. You pick your seats, hit the checkout button—but you are unable to complete the purchase. To help take the stress out of the booking process, Shubert Ticketing uses advanced analytics to spot and resolve technical issues on its booking sites rapidly, shaping seamless journeys. Acting fast to fix digital experience issues and help customers secure their perfect seats BUSINESS CHALLENGE Seamless journeys drive conversion Sometimes, shopping gets competitive—and when tickets for a hotly anticipated Broadway show go on sale, ticketing agencies must be ready to offer a high-quality experience to a surge of prospective customers. For Shubert Ticketing, a leadi

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