Access Healthcare’s best practices and methodologies make short work of 65,000 charge entry transactions backlog
Access Healthcare’s best practices and methodologies make short work of 65,000 charge entry transactions backlog
1 PagesPERSPECTIVE Backlogs are common in many steps along the revenue cycle. Whether they result from a surge of patient encounters, a lack of resources, or inefficiencies in the process, the result can be debilitating to medical practice. Charge backlogs delay claim submissions which lead to delayed reimbursement, which can skew revenue reports. In addition, delayed claims can result in timely fi ling denials, which cannot be appealed successfully. SITUATION A regional medical billing company experienced explosive growth with multiple physician practices, all of which carried significant charge backlogs. In addition, these physician offices used outdated, niche billing management systems that did not adhere to a best practice workflow, thereby reducing efficiency.
