With operations in 17 countries and over 40 000 staff regionally, one of the largest banks in Malaysia by assets at the end of 2014 — and one of the largest Islamic banks in Malaysia — has over 100 Commercial Banking Centers and over 1 000 retail branches in Malaysia, Indonesia, Singapore, Thailand and Cambodia. Therefore the bank is deeply committed to continuously innovating and improving themselves in order to present to both corporate and private customers the best opportunities the ASEAN region has to offer. As for personal banking, the company offers a full range of financial solutions including various types of loans. The company’s goal is to be able to serve their clients quickly and without hassle. Challenge Increasing loan demands made the bank think of improving and spe

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