A Vision Of ‘Legendary Customer Service’ Drives Martin Bros. To New Height
A Vision Of ‘Legendary Customer Service’ Drives Martin Bros. To New Height
2 Pages“You need the right team and that team needs the right tools to succeed.” - Jennifer Meinders A VISION OF ‘LEGENDARY CUSTOMER SERVICE’ DRIVES MARTIN BROS. TO NEW HEIGHTS From Good to Great: Already Industry Leaders, Martin Bros. continues to Increase Service and Reduce Inventory SERVICE ACHIEVED: 99.65% OVERSTOCK REDUCTION: 25%. LOST SALES REDUCTION: 40% TIME AVAILABLE INCREASED: 40% CUSTOMER CASE STUDY Martin Bros., one of the most high
