A Unique Approach to Introducing Consumer Telehealth Pays Real Dividends for Cone Health
A Unique Approach to Introducing Consumer Telehealth Pays Real Dividends for Cone Health
6 PagesCASE STUDY A Unique Approach to Introducing Consumer Telehealth Pays Real Dividends for Cone Health Located in North Carolina, Cone Health is one of the region’s largest health networks. The nonprofit employs 1,300 physicians across more than 100 locations, including 6 hospitals, 3 medical centers, 4 urgent care centers, 95 physician practice sites, and several Centers of Excellence. Over the past few years, other competing health systems in the area have deployed and aggressively promoted direct-to-consumer (DTC) telehealth offerings, making remote care services available to all patients in the region, including Cone Health patients. DTC telehealth options are also proliferating in the region independent of health systems—via retail clinics, employers, and telehealth vendors.
