Case Study: NHBC An instant positive impact A simple system upgrade that provided NHBC with some key long-term benefits, and an instant positive impact on service and support. “The most noticeable benefit has been the speed of the system, it’s so much faster.” Andrew Searle, NHBC Head of Facilities ManagementVMC first provided NHBC with a cashless payment system in 2010 after they relocated to new office premises in Milton Keynes. At that time, the brief was to speed up payments and reduce cash handling for their till operators, which was successfully achieved. In 2016, after reviewing alternative suppliers through a tender process, NHBC awarded the upgrade contract to VMC. This provided the perfect opportunity for VMC to incorporate some of their new system features and offe

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