engagement profile © 2018 Marchment Hill Consulting All Rights Reserved Page 1 A risk-based approach to managing Statutory Planning Referrals and Permitting workloads and obligations the challenge MHC was recently engaged to optimise the referral agency role for a Catchment Management Authority (CMA), who manages advice on planning applications associated with floodplains and river health, as well as works and activities on Designated Waterways which require permitting. The Statutory Planning team itself was composed of a small number of highly skilled individuals, with team members often performing non-technical tasks not considered an efficient use of time. The review combined process mapping and resource modelling of current processes, along with extensive c

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