A retail jewelry chain’s telecommunication expenses were compounded and complicated by no less than eight different providers.
A retail jewelry chain’s telecommunication expenses were compounded and complicated by no less than eight different providers.
1 Pages521 Fifth Avenue | 14th Floor | New York, NY 10175 | 844.MEET.BCM | info@bcmone.com Retail Vertical Customer Success Story CHALLENGE A retail jewelry chain experienced out of control telecommunications spending. Four different MPLS providers handled digital connectivity, while four different voice vendors provided service at multiple locations. This made management of telecommunications extremely difficult. The client sought primarily not to reduce costs, but to simplify service and get a better handle on their telecommunications spend, as well as management of their network architecture. Cost savings were a secondary goal, with the client seeking a solution reducing the cost of management, not just the cost of services. The client had done some research themselves into tel
