A Patient Self - Service Solution for St James's Hospital Dublin
A Patient Self - Service Solution for St James's Hospital Dublin
2 Pages1 A Patient Self-Service Solution for St James's Hospital Dublin The Customer St. James’s Hospital is the largest acute general hospital in the Republic of Ireland and is an academic teaching hospital for Trinity College. With 1,020 beds, a staff of 3,500 and almost 350,000 patients treated each year as Inpatients, Outpatients, Day-care and in the Emergency department, St James’s is one the busiest acute hospitals in the country. St. James’s has also been selected as the location for the new National Children’s Hospital. The Challenge In addition to Patient Self Service Check-in, the new system was required to reduce patient queues and improve patient experience. St. James’s also required the new system to allow patients to update their contact details, review demographic
