Industry Higher Education Customer Based in the Midwest 1,700+ students 250+ full-time faculty/staff; 50+ part-time National award winner for innovation Challenges Outdated analog phone system Difficult/time-consuming to manage Lacked failover protection High cost Solutions Mitel UCaaS Internet/voice services Results Ease of management/flexibility Fully supported Increased productivity Opportunities for collaboration Cost effective CASE STUDY A master’s degree in communications This Midwestern university has a long legacy of educational excellence. With roots dating back to the mid-1800s, this institution of higher learning has continued to redefine itself with changing times and the needs of the students, faculty and community at-large that it serves. Over its 150-year history, t

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