MATERIAL HANDLING CASE STUDY A major lift in operations and service Based in the Southeast U.S., the material handling firm operates more than ten branch offices throughout the region that offer lift truck sales, leasing, parts, service, rental, and fleet management, plus over 5,000 material handling products. Customer relationships are managed by specialists with extensive product and application training. Rapid employee growth and the addition of new applications were straining the network, causing frequent outages and a sluggish performance. The firm knew it was time to turn to external network vendors for assistance. Industry Material handling: lift trucks, conveyers and storage solutions Customer Headquarters in the Southeast U.S. 200+ employees 10+ branch locations Challenge

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