Case Study

A leading telecom service provider successfully improves the payment collection process and enhances service assurance

A leading telecom service provider successfully improves the payment collection process and enhances service assurance

A leading telecom service provider successfully improves the payment collection process and enhances service assurance “With improvements in soft alerts and dunning cycle, we could see that there was an increase in collection efficiency by up to USD 1.6 million month-on-month for the reported period. ” Sr. General Manager Operations Abstract One of the world’s leading telecommunication companies was looking to increase the collection effi

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