Case Study
A Fast Track to Emergency Department Success
CASE STUDY A Fast Track to Emergency Department Success New Care Processes and a Welcoming Attitude Drive a Transformation at The Reading Hospital and Medical Center In 2005, The Reading (Pa.) Hospital and Medical Center opened a new, state-of-the- art emergency department to meet the demands of a growing daily volume of patients. The gleaming new facility was bigger, better designed and had all the technological bells and whistles. Wh