Students today want more options when it comes to their refunds, and institutions are looking for disbursement methods that limit students’ exposure to fees. In addition, the increased scrutiny and mounting regulatory pressure regarding student refunds disbursement is creating an even greater need for higher ed leaders to reexamine the refund processes at their institution. With this in mind, Cornell University chose to take a new approach to student refunds, providing a more effective option that improved student and family services, reduced administrative workload, and created a more progressive process. This new approach ensured compliance and reduced risk for the university. A University Business Web Seminar Digest | Originally presented October 2015 A Better Approach t

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