S u c c e s s S t o r i e s A bespok e CRM solution for a global business gr oup A ne w system boosts customer r elationships for a hydr aulic tools company Hi-For ce is the UK’s leading designer, manufactur er, and supplier of hydr aulic tools. Catering to a wide variety of industries, the pr oduct r ange comprises o ver 2,000 pr oducts including hydr aulic cylinders, pumps, jacks, tor que tools, bolt tensioners, hydr otest pumps, puller kits, crimpers and cutters, nut splitters, flange spr eaders, T oughlift jacking systems, and other industry-r elated hydr aulic tools. hi-for ce.com C h a l l e n g e Differ ent offices, differ ent needs Hi-For ce needed a quick and easy CRM system for their sales team to use. Differ ent offices had pr e viously been using differ ent systems and soft

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