Case Study
A bank holding company reduces its cycle for authenticating, funding, and opening accounts—and achieves even more
A bank holding company reduces its cycle for authenticating, funding, and opening accounts—and achieves even more
CASE STUDY OPERATIONS EXCELLENCE BANKING & CREDIT UNIONS © 2015 West Monroe Partners | westmonroepartners.com | 800.828.6708 AN UNCOMMON BLEND Consistent with industry trends, Huntington Bank expects to execute and manage at least 25 percent of its customer transactions through nontraditional, electronic channels by 2012. “That’s a critical market space—one that we want to be a part of and ready for, ” said Tim Scholten, Huntington’s sen