Case Study

7Geese Uses Natero to Increase Customer Retention

7Geese Uses Natero to Increase Customer Retention

Pages 3 Pages

CASE STUDY: 7GEESE +1 (650) 727-0770 | www.natero.com CUSTOMER 7Geese is a social performance management platform for continuous feedback, coaching, recognition, and goal tracking. §? BUSINESS: B2B SaaS §? FOCUS: Performance Management §? LOCATION: Vancouver, BC, Canada CHALLENGE 7Geese wanted to improve customer retention, but they lacked actionable insight from their customer data. SOLUTION 7Geese implemented Natero to turn their customer data into proactive daily tasks for reducing churn. RESULTS The Customer Success team now has the context they need to make intelligent decisions about customer engagement. §? Customer 360 §? Health Scoring §? Proactive Alerts §? Workflow Management 7Geese Uses Natero

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