360° feedback, social feedback, and competency management are key at Unibail-Rodamco Case Study Major player in the commercial property sector, Unibail-Rodamco decided to trust Talentsoft to optimize competency management within the group. The group has opted for 360-degree feedback to better manage employee appraisals using upwards as well as continuous social feedback. Number 2 worldwide in the commercial property sector. 12 countries in Europe 2,000 employees Challenges • Develop employee performance and engagement • Obtain a 360° view on employee performance • Engage everyone involved in an employee’s work Results • 3 types of appraisals proposed: basic, upwards, and social feedbacks • On average, each employee is appraised cross-functionally by 6 colleagues • 360° view

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