Case Study 1st Mariner Bank Making the Most of the Mobile Channel Results in Improved Customer Engagement When 1st Mariner Bank decided to reach customers via a mobile channel, it wanted to do it all the way. The bank provided a full range of mobile offerings via MobilitiTM from Fiserv, and it then went the extra mile to ensure customers took full advantage. Client Profile 1st Mariner Bank is an FDIC-insured, independent community bank that is a wholly owned subsidiary of 1st Mariner Bancorp, a bank holding company. It is headquartered in Baltimore City, MD, and provides commercial banking services to about 55,000 customers in central Maryland, with a specific focus on the needs of individuals and small to mid-sized businesses. The bank, which has $1.2 billion in assets,

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