WHITEPAPER 10 Questions to ask your Business Intelligence provider for maximum ROI Written by: Trey Johnson, Chief Evangelist, ZAPQuestion #1: Is the initiative going to be finance-led or technology-led? This is important from two separate angles; primarily, it’ll tell you why you’re starting the project off and what outcomes to expect - ideally there’ll be a combination of finance/business and technology benefits anticipated. Secondly, it’ill help you ascertain who in the organization owns the implementation and who is accountable. Question #2: Who are the users – the ‘report consumers’ – and, by extension, how are you proposing to train them? Naturally all competent software designers will make their systems as easy to use as possible, but in terms of what data they want, it’s a d

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