10 Fitness, a health and wellness company with 12 locations in Arkansas and Missouri, leverages DocuWare Cloud to enhance operational efficiency and customer service. Initially used for digitizing internal HR documents, DocuWare expanded to streamline membership communication with digital forms. This innovation replaced cumbersome, paper-based processes, allowing members to submit modification requests remotely. The new workflow saves time for both staff and members, automates tracking, and enhances service quality. According to Brent Adams, Director of Corporate Benefits, DocuWare’s real-time visibility and simplicity have become integral to their operations, creating a better customer experience while saving hours of administrative work.

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