CybeReady says poor engagement—not lack of content—undercuts security awareness. Heavy-handed phishing drills can backfire (e.g., Ebola scare, fake bonus emails). Rather than long, interruptive courses, shift to delivery in the flow of work: trigger 30–45-second micro-lessons right after risky clicks, delivered in email, personalized by risk and role. Keep tone positive—ongoing simulations and “learning opportunities,” not punitive “tests”—to build habits without stigma. Respect time, use data to adapt, and make training continuous to close the engagement gap and improve resilience.

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