Cisive’s white paper “Navigating ‘Unverified’ Results in Background Screening” explains that when verification attempts fail—such as confirming education, employment, or licenses—results may be marked unverified, which doesn’t imply dishonesty. Causes include missing records, scope limits, or self-employment verification challenges. Employers should avoid assumptions, request supporting documents, maintain privacy, establish clear internal policies, and allow candidates to clarify discrepancies. Mishandling unverified data can create legal risks, so due diligence and fairness are essential. Cisive, a global compliance-driven screening provider, delivers high-risk industry solutions through advanced automation and continuous workforce monitoring.

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