The white paper "Turn up the Heat" discusses how AP and AR teams can reduce payments friction to enhance customer and staff retention. It highlights the importance of addressing inefficiencies in payment processes by focusing on customer demands for digitization, speed, and convenience. By adopting faster, digital payment methods, businesses can improve cash flow, increase satisfaction, and streamline internal processes. It also provides guidance on selecting the right payment solutions, considering internal and external factors, and creating a balance that benefits both the business and its customers.

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