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Transportation, Hospitality & Services Retention UNDER THE SPOTLIGHT

Transportation, Hospitality & Services Retention UNDER THE SPOTLIGHT

Deloitte
Pages 8 Pages

The document discusses the importance of retaining frontline workers in the transportation, hospitality, and services industries. It emphasizes the need to invest in career mobility, learning opportunities, and upskilling programs to reduce turnover and improve employee satisfaction. Strategies include providing clear career paths, offering digital learning platforms, and implementing internal certification programs. Examples from companies like Amazon illustrate successful retention efforts through upskilling initiatives.

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