WHITE PAPER Abstract The insurance industry has undergone significant disruption driven by technological advancements, evolving regulatory landscapes, and changes in customer demands as well as micro and macro environments. In this rapidly evolving business landscape, digital competencies have emerged as a sustainable competitive differentiator and a critical pathway to future success. However, innovation spanning product offerings, digital sales, business models, and ecosystem integrations is limited due to old legacy systems. Thus, systems transformation within insurance is the need of the hour, particularly for established players. This point of view looks at the key aspects of business and systems transformation that insurers must undertake to address these aspects. The tran

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