Amid a widening IT skills gap, companies are turning to upskilling and reskilling existing employees to meet digital transformation demands. Despite increased training investments, many organizations still struggle to build future-ready skills. Skillsoft and IDG’s survey reveals that the skills shortage is linked to revenue loss, reduced customer satisfaction, and competitive disadvantages, with cybersecurity and cloud skills particularly hard to fill. Most companies mandate training, but gaps remain in areas like cloud, data analytics, and soft skills. Effective training should offer choice, practice opportunities, and clear learning paths to address these deficiencies and support IT staff’s evolving roles.

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