White Paper

The Impact of AI in Enterprise Communications and Networks

The Impact of AI in Enterprise Communications and Networks

Pages 8 Pages

This application note explains how artificial intelligence is transforming enterprise communications and networks, marking the third major technology shift after IP and cloud adoption. AI is delivering measurable value through improved customer experience, higher employee productivity, and more efficient IT/OT operations, with benefits such as automated customer service, GenAI-driven workplace tools, predictive maintenance, security threat detection, and operational cost savings of up to 25%. In networking, AIOps enables anomaly detection, performance forecasting, proactive issue resolution, and automated management, while AI workloads are driving demand for high-bandwidth, low-latency data center technologies like RoCE v2 and 400G Ethernet. Alcatel-Lucent Enterprise emphasizes responsible, regulation-compliant AI, integrating ethical design, privacy, and cybersecurity into practical, enterprise-ready AI solutions.

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