White Paper

The Impact of AI in Communications: Entering the Next Era

The Impact of AI in Communications: Entering the Next Era

Pages 7 Pages

Alcatel-Lucent Enterprise’s 2025 report highlights AI as the third major breakthrough in communications after IP and cloud. Global AI investment is projected to rise 37% annually, with communications leading adoption across customer experience, productivity, and operations. ALE applies AI in chatbots, sentiment analysis, real-time transcription, multilingual translation, and noise reduction to enhance collaboration. In IT and OT, AI detects vulnerabilities, automates configurations, and supports intent and fall detection in healthcare. Guided by its AI Charter and aligned with the EU AI Act and GDPR, ALE promotes responsible, transparent, and ethical AI, viewing regulation as a driver of innovation that improves efficiency, safety, and sustainability.

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