This white paper defines AIOps as using AI, big data, and automation to manage complex IT environments, improving performance, reliability, and efficiency. Core components include observability, data correlation, analytics, and automated remediation. Use cases span alert management, root cause analysis, predictive optimization, and ticket automation. Adoption is incremental—starting with specific use cases and scaling over time. Future trends include domain-agnostic tools, tighter business alignment, and security analytics. Broadcom’s DX Operational Intelligence delivers full-stack observability, autonomous analysis, and remediation to lower MTTR and boost availability.

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