This whitepaper argues that non-cloud-native companies face an AI-era inflection point similar to the earlier cloud shift: those that delay modernization risk losing competitiveness, while those that modernize can gain agility, data access, and AI-driven insights to improve decisions and customer engagement (pages 3–4). It explains that AI adoption is not a tool install, it requires rethinking processes and operating models, identifying high-impact touchpoints, and committing to incremental change (page 4). It highlights AI value in workflow optimization and predictive maintenance, improved customer engagement via chatbots and personalization, and broader operational transformation (page 5). It then outlines common hurdles such as infrastructure limits, data silos, skills gaps, compliance

Join for free to read