Ongoing due diligence (ODD) is redefining KYC by replacing static, periodic refreshes with a dynamic, risk-based model. Instead of relying on administrative-heavy scheduled reviews, ODD leverages real-time triggers such as adverse media hits, PEP exposure, or transaction anomalies to prompt updates. This shift reduces wasted resources—since less than 0.1% of scheduled reviews alter risk outcomes—while improving customer experience and lowering costs. By embedding refreshes into natural client touchpoints, institutions create tailored journeys, from automated updates to enhanced reviews, supported by trusted data, orchestration layers, and digital portals.

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