White Paper

Rethinking digital account opening and onboarding

Rethinking digital account opening and onboarding

Pages 18 Pages

This OneSpan whitepaper outlines best practices to reduce abandonment and fraud in digital account opening. Many institutions still mix manual and digital steps, creating friction that drives customers away. Recommendations include going fully digital with smart forms, ID verification, eSignatures, and audit trails. Human interaction can be preserved with video calls and co-browsing. Case studies show banks cutting onboarding from months to minutes, boosting efficiency by 40% and saving millions. OneSpan’s platform enables secure, compliant, and seamless digital onboarding trusted by 60% of the world’s top 100 banks.

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