The whitepaper emphasizes that modernizing IT in the public sector starts with automation to address budget constraints, improve efficiency, and enhance service delivery. IT automation enables faster deployments, optimized workflows, and reduced manual intervention while freeing teams for strategic initiatives. The paper outlines the need for evaluating existing infrastructure, starting small with repetitive tasks, and gradually scaling efforts. It also discusses the importance of automation in workflows, security, and application development, citing case studies that achieved significant cost savings and improved performance. Insight advises aligning automation with governance, compliance, and organizational goals to minimize risks and maximize modernization benefits.

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