MODERNIZE AGENCY IT PRESENTED BY UNDERWRITTEN BY As state and local government agencies seek to improve mission services, they’re exploring smarter ways to modernize their enterprise IT — and weighing the benefits of by open-source applications, cloud-based services, professional and managed services. This StateScoop report surveyed IT leaders at state, county, city and municipal agencies to explore their top motivators driving their IT modernization efforts and the challenges they continue to face. NEXT-STEP STRATEGIES TO1 EXECUTIVE SUMMARY When the pandemic hit and demand for state and local government services spiked, reality set in for most officials that the need for IT modernization was no longer a “nice-to-have” option, but a “must-have” requirement, in order to meet e

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