This Microsoft whitepaper introduces Copilot Studio, a low-code platform for building custom AI copilots that combine generative AI, large language models, and rules-based engines. Copilots act as intelligent assistants, automating tasks, reducing errors, improving customer experience, and boosting employee productivity. With over 1,200 connectors, copilots integrate with systems like SAP, Workday, and Salesforce, while supporting multi-channel deployment across Teams, Slack, web, and mobile. CIOs can design, enhance, and manage copilots securely, ensuring compliance, personalization, and responsible AI practices for future-ready workplaces.

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