White Paper

Our Engineering Playbook for Hyperscale and Reliability

Our Engineering Playbook for Hyperscale and Reliability

Pages 20 Pages

New Relic’s engineering teams use their own observability platform at hyperscale—handling over a trillion data points and 20M+ queries daily—to ensure reliability, performance, and cost efficiency. The “New Relic on New Relic” approach drives automation (auto-scaling, rollbacks), rapid issue resolution, and continuous improvement. Cross-team use cases span Kafka, networking, Kubernetes, frontend, and log management, cutting MTTR, boosting SLO adherence, and optimizing resources. Product managers leverage real-time adoption data for faster feedback and better pricing. Insights from internal operations directly enhance customer-facing features.

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