Online Payments Amidst COVID: Improving the Customer Experience and Mitigating Fraud

15 Pages

Changing consumer behavior shows the need to address the customer experience Report takeaways Taking a deep dive into how increased eCommerce adoption has changed consumer behavior, this report will assess new trends that have arisen, how customer experience expectations have transformed and steps eCommerce retailers can put in place in the world of online payments amidst COVID. Consumers expect to continue doing the majority of their shopping online once restrictions lift. Fraud is on the rise, and consumers are very aware of it.

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Online Payments Amidst COVID: Improving the Customer Experience and Mitigating Fraud

Online Payments Amidst COVID: Improving the Customer Experience and Mitigating Fraud

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