1 Payment Optimisation Payments Optimisation Maximise conversion, minimise fraud2 Online payments are a prime target for fraudsters. European card fraud reached Remote-purchase fraud represents more than three quarters (76%) of this, linked to the increasing use of cards for online payments. Fraud has continued to increase and has risen by since the beginning of the COVID-19 pandemic in early 2020. To better protect cardholders from fraud, payment service providers and merchant businesses in Europe are required to support Strong Customer Authentication (SCA). SCA reduces fraud, as shoppers must prove they are the genuine named cardholder, using at least two authentication factors: Take control: optimise your online payments 55% €1.55bn in 2019. • Something the user knows

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