This whitepaper highlights that commercial insurance carriers must transform their underwriting by modernizing infrastructure and adopting advanced technologies such as AI to address performance challenges in policy administration systems. Deloitte emphasizes that insurers need to move beyond legacy, manual processes toward integrated, digital platforms that enable more agile risk modeling, improved data utilization, and streamlined operations. This modernization supports better risk assessment and compliance amid evolving regulatory and market complexities. Deloitte also stresses the importance of balancing profitability with societal purpose and fostering innovation through strategic partnerships to thrive in a rapidly changing environment.

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