Granicus’ white paper outlines how secure, responsible AI/ML can transform public services, improving efficiency, personalization, and trust. Global legislation now emphasizes transparency, fairness, accountability, privacy, safety, and human oversight. Granicus’ AI tools—like conversational AI, predictive analytics, and RAG chatbots—streamline engagement, break down silos, and deliver data-driven insights. A robust, government-specific data infrastructure ensures compliance and security. Their AI/ML Doctrine prioritizes citizen-centric design, interoperability, and ethical use, enabling agencies to enhance service delivery, meet rising expectations, and build lasting public confidence.

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