With Windows 10 support ending in October 2025, businesses must urgently upgrade systems—especially the 270 million devices that can’t move to Windows 11. This change coincides with the rise of AI PCs, which include NPUs for local AI processing. While not every user needs one, AI PCs promise productivity, battery, and security gains, especially with tools like Copilot and future SLMs. Organizations are shifting from costly refresh cycles to analytics-driven, persona-based updates. Sustainability and budget are key, and firms like Computacenter are helping with transitions using DLM solutions and strategic OEM partnerships.

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