This white paper from ManageEngine Site24x7 explains how agentic AI enhances observability by bridging detection and remediation. Traditional observability often stops at identifying issues, leaving resolution manual and slow. Combining generative AI for contextual insights with agentic AI for autonomous action enables systems to detect, diagnose, remediate, and verify issues with minimal human input. Five AI agent types—detection, diagnostic, remediation, advisory, and learning—work together to reduce MTTR, cut operational toil, and improve resilience, moving observability toward proactive, self-healing digital operations.

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