Organizations face pressure to boost profitability, innovate rapidly, and meet compliance demands amidst outdated tech and IT skill gaps. The shift from operational efficiency to intelligent business operations (IBO) emphasizes technology, data, AI, and automation to optimize processes. Cloud-based solutions and Business Process as a Service (BPaaS) enhance flexibility, scalability, and cost-efficiency. Overcoming IT skills shortages with automation and self-service tools is vital. Cloud migration, though complex, drives growth when managed strategically. Deloitte’s expertise in application management and BPaaS supports businesses in achieving transformation, agility, and sustained value.

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